Sometimes mistakes happen and we understand how frustrating it can be. We have found that miscommunication is one of the most common reason for consumer complaints. If you contact us with a complaint or concern, we will work to help you communicate with the other party and to resolve it for you.
If you have any problem about the service you received or any other matter relating to any member of the American Fair Credit Council, please fill out the form below in order to file a formal complaint to us. We will contact your AFCC company and encourage them to resolve your concerns as quickly as possible. We will get back to you promptly and let you know what we’ve found and what we’ve done.